PACKAGES & PRICING GUIDES
Here you will find a range of the most popular services I offer.
All of my services are fully customisable and can be tailored to suit the individual business.
Get in touch today to discuss your needs and budget. All packages are +GST.
FROM $275/WK
Customer Service - Beginner
Can't keep on top of your customer emails and enquiries? Let me learn the ropes of your business, and become your go-to contact person. Emails take up valuable time you could spend elsewhere, and they are my specialty. I assist with customer concerns, feedback, postage queries & general support.
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1 hour a day/5 days a week
FROM $550/WK
Customer Service - Intermediate
Need to step up you customer service game? If you're drowning in messages, this package is the one for you. Emails take up valuable time you could spend elsewhere, and they are my specialty! I can assist with customer concerns, feedback, postage queries & general support for your business. Includes email, FB + IG DMs.
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2 hours a day/5 days a week
FROM $825/WK
Customer Service - Deluxe
This package is ideal for established businesses who have an active audience requiring regular interaction. This package will ensure that your emails, DM's and messenger platforms are operating smoothly and efficiently and your customers are nurtured and engaged. Limited spaces available.
Includes email, FB + IG DMs, paid ad and social engagement + channels/automations via Klaviyo
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3 hours a day/5 days a week
FROM $60/HR
Customer Service - Ad Hoc
Need some help catching up on your emails, engaging with your customer base, or giving your consumers a little extra TLC? Using my Ad Hoc service, you can book me in for as little or as many hours as you need, allowing you to catch up on your correspondence and start the new week fresh. Perfect for businesses whose busy periods are irregular or who are wanting to take a break/investigating long time Customer Service outsourcing.
Limited spaces available.
FROM $250/ARTICLE
Blog & Website Content
Does your website need some additional content? Throw me your topics, and I'll present you with a researched, linked and informative article to match the tone and flow of your business, adding valuable search words to your website. This is a great option to be re-used for newsletter content too - the possibilities are endless with blogs! Average word count is 500-700 words // longer available as an optional extra
FROM $300/WK
Social Media Basics
Are you neglecting your socials? 'The Basics' is perfect for businesses who need their Instagram + Facebook pages scheduled, but want to keep costs low. If you have the content, but just don't have the time to schedule, post or engage, this is the package for you!
Free up your time and keep your business visible amongst your competitors, on a budget! Includes 5-days scheduled posting/week
FROM $150/WK
Captions and Copy Writing
Struggling to come up with witty captions for your content? Want to trial a week of working with me? This package gives you 5 days of high quality, engaging captions/hashtags, ready for you to post yourself at your own pace. You provide the images, I'll do the rest!
Limited spaces available - can be as required or ongoing.
FROM $60/HOUR
Virtual Assistant General Tasks - Hourly
Don't have time to tackle a task this week? No worries! Simply send over the job you want some creative help with, and let me do the rest! It could be a newsletter, a website edit, data entry or general business assistance - the choice is yours.
No lock ins with this one, just get in touch when you're in need! I'm here to help.
FROM $250
Influencer Outreach
If you want to dip your toes into the world of influencer marketing but don't know where to start, read on! I can run a search to source one-off collaborations or UGC creators for you, making sure your specific requirements are clear and concise. You'll be presented with up to 5 shortlisted candidates to choose from, and the welcome text to get you started.
Wanting full collaboration management right through to deliverables? This is available as an optional extra.
$250/AUDIT
Website Audits
You can never have too many fresh eyes on your website! Whether it's spotting typos, broken links or outdated pages, or offering ways to spruce up your copy, my website audit can give you feedback on how to make it as user friendly for your consumers as possible.
Need some extra copy, blog articles or descriptions to help with your SEO? No worries! This is available as an optional extra.
ADDITIONAL SERVICES
These options are available individually, or as an add on to a social media package.
Contact me for a completely customised quote to suit your business!
PRODUCT PHOTOGRAPHY,
UGC & COLLABS
Need some images or videos of your product/s captured for marketing purposes? Work with me and my @mamajags profile to create content to suit your business needs.
Sharing on socials optional.
GENERAL ADMINISTRATIVE SUPPORT
Data entry, stock updates, newsletters, creating images, blurbs for websites: I'm here to help! I'm also great at proof reading and copy-editing, and can spot a typo from a million miles away - it's my super power!
PACKING AND SHIPPING
(SYDNEY BASED)
Hire me as an extra pair of hands to assist with packing + shipping orders. Great for large product launches! I'm available on an hourly basis, or for a day rate. Travel time additional, get in touch for quotes.